Compliance

See the evidence behind the status

Haven helps housing teams understand the evidence, exceptions and actions behind their compliance position. Instead of relying on a status alone, teams can see what evidence has been captured, what is missing, what needs review and what needs to happen next.

From field checks and inspection evidence to certificates, exceptions and follow-up actions, Haven gives teams a clearer way to manage compliance information and report with confidence.

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Compliance

8,412 programme requirements across the portfolio · as at 22/07/2026

Status is derived from the register's due dates and evidence flags — never set by hand. Grey (in date, no certificate) and Red (overdue/missing) surface as exceptions; evidence never overrides an overdue date.

Total requirements

8,412

Green

7,689

Grey

418

Red

142

Not required

163

Due in 30 days

296

Programme requirements

AssetBlockProgrammeStatusDueReason
Kestrel HouseKestrel HouseFire risk assessmentRed02 Jul 2026Overdue — no current FRA on record
Flat 12, Kestrel HouseKestrel HouseGas safety (LGSR)Green18 Mar 2027Certificate on file
Flat 26, Swift CourtSwift CourtElectrical (EICR)Grey11 Nov 2026In date, certificate not uploaded
Heron PointHeron PointWater hygieneGreen04 Feb 2027Certificate on file
Flat 7, Heron PointHeron PointAsbestos re-inspectionRed22 May 2026Overdue — re-inspection not booked
Wren LodgeWren LodgeLift (LOLER)Not required—No lift installed
Swift CourtSwift CourtFire door inspectionGrey29 Aug 2026In date, evidence pending upload
Flat 3, Linnet GardensLinnet GardensGas safety (LGSR)Green07 Jan 2027Certificate on file
Linnet GardensLinnet GardensCommunal electricalGreen13 Sep 2027Certificate on file
Flat 19, Swift CourtSwift CourtSmoke and CO alarmsRed16 Jun 2026Overdue — no access on two attempts
Heron PointHeron PointFire risk assessmentGreen21 Apr 2027Certificate on file
Know what is evidenced, missing or unresolved

Compliance reporting should not hide uncertainty

Haven helps teams separate what is evidenced from what still needs attention, so missing information, unclear applicability and unresolved actions are visible rather than buried.

  • Evidence attached to the record

    Certificates, photos, notes and inspection outcomes stay linked to the right property, block, component, programme or action.

  • Exceptions are clear

    Missing evidence, incomplete checks, failed observations and unresolved issues are flagged so teams know what needs review.

  • Context behind the number

    See why a record is showing as complete, outstanding, missing, expired or needing action.

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HHSRS & issues

Issue closure tracking — owner, due date and evidence; a category stays open until every linked issue is cleared.

Open issues

6

Overdue

1overdue

Cat 1 open

3urgent

Properties w/ Cat 1

3

Issue types

6

Open issues

IssueBandPropertyOwnerDueStatus
Damp and mould to bedroom ceilingCat 1Flat 12, Kestrel HouseRepairs — North12 Aug 2026Open
Excess cold — single glazingCat 2Flat 12, Kestrel HousePlanned works30 Sep 2026In progress
Missing stair handrailCat 1Heron PointRepairs — North04 Aug 2026Overdue
Damaged fire door, flat entranceCat 1Flat 7, Heron PointCompliance18 Aug 2026Open
Loose kitchen socketCat 2Flat 26, Swift CourtRepairs — South27 Aug 2026In progress
Slip risk, communal entranceCat 2Wren LodgeEstates09 Sep 2026Open
Compliance starts on site

Many compliance risks are first seen during a visit

Haven helps teams capture those observations at the point they are found, with photos, notes and actions linked to the right record — so the check is logged where the work happens.

  • Alarms and fire doors

    Smoke, heat and CO alarms, fire doors and self-closers — recorded against the right property or block.

  • Damp and mould

    Observations, severity, photos and follow-up requirements captured in one place.

  • HHSRS and Decent Homes

    HHSRS hazards and Decent Homes observations captured with the evidence and follow-up actions behind them.

9:41
All surveys

Flat 12, Hawley Court

Services & safety

5/8

Boiler / heating condition

Fair

Electrical installation condition

Good

CO alarm fitted & working

Required where combustion appliances are present.

CO alarm missing or not working Raise issue

Smoke alarm fitted & working

Fire door self-closer functioning

BackNext
From question to evidence in fewer clicks

Clearer answers, fewer manual checks

When someone asks about a property, block or programme, teams should not have to search folders, spreadsheets and inboxes. Haven brings the information together so users can move from the reported position to the evidence, exception or action behind it.

  • Fewer manual checks

    Move from the reported position to the evidence behind it without digging through folders.

  • Linked to the right place

    The certificate, photo, note or action sits with the property, block, inspection or programme it supports.

  • More confidence in the position

    Report a position you can explain, with the exceptions and context visible.

A compliance lead in a bright office.
An engineer servicing a domestic boiler in a kitchen.
Evidence, not assertion

Someone did the work. The record should prove it

A certificate is the end of a visit, not the start of a spreadsheet row. Evidence stays attached to the property and the programme it satisfies, and anything missing surfaces as an exception.

See the evidence behind the status

We'll show how field checks, certificates, exceptions and actions come together so your team can report compliance with confidence.

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