Field operations
From site visit to trusted answer
Haven helps housing teams capture surveys, inspections and site updates where the work happens — then bring that information back clearly for review, reporting and action.
It starts with stock condition surveys, which are live and ready to demo. The same approach can support fire safety checks, monthly housing inspections, damp and mould visits, follow-up actions and before-and-after repairs evidence.
Board
Every survey assignment by property, surveyor, squad and progress.
- Assigned
- 581
- In progress
- 34
- Awaiting QA
- 23
- Accepted
- 518
- No access
- 29
Assignments
| Property | Surveyor | Squad | Status | Progress | Last synced |
|---|---|---|---|---|---|
| Flat 12, Kestrel House | Jade Okafor | North | In progress | 62% | 4 min ago |
| Flat 4, Heron Point | Tom Brennan | North | Accepted | 100% | 22 min ago |
| Flat 26, Swift Court | Priya Raman | South | Accepted | 100% | 1 hr ago |
| Flat 9, Wren Lodge | Callum Reid | South | In progress | 38% | 2 hr ago |
| Flat 31, Linnet Gardens | Aisha Nuru | West | Assigned | — | Not started |
| Flat 18, Kestrel House | Jade Okafor | North | No access | — | Yesterday |
| Flat 2, Heron Point | Tom Brennan | North | Assigned | — | Not started |
Work where the work happens
Surveyors and inspectors often work in stairwells, basements, blocks, estates and homes where the connection is unreliable. Haven is built for that reality — capture inspections, photos, notes, issues and follow-up actions on site, even when signal is poor.
Even with poor signal
The work stays on the device and syncs back into Haven when the connection returns.
Surveys and inspections
Condition, components, issues, photos and notes — captured in one place on site.
Nothing lost
Drafts and evidence survive an app restart, so a dropped connection never loses the visit.
Flat 12, Hawley Court
Services & safety
Boiler / heating condition
Electrical installation condition
CO alarm fitted & working
Required where combustion appliances are present.
Smoke alarm fitted & working
Fire door self-closer functioning
Evidence stays with the record it belongs to
Photos, notes and issues should not sit in separate folders or email trails. Haven keeps the evidence attached to the right property, inspection, question or action — so teams can see what was found, who captured it, when, and what needs to happen next.
Linked, not loose
Each photo and note attaches to the property, inspection, question or action.
Who and when
Captured-by and captured-at travel with every record.
Easier to stand behind
The position is easier to review, easier to report and easier to defend.
Flat 12, Hawley Court
Kitchen
Kitchen 1
Condition
Observed remaining life
Estimated renewal year
Notes
Worktop edges swelling near sink.
Not every update should go straight live
Haven gives teams a clear review step before information is used for reporting. Submissions can be checked, accepted, returned or flagged for further action — so teams report from information that has been reviewed, not just submitted.
A clear review step
Check the submission, manage comments and handle exceptions before it is used.
Safe handover
Field updates come back into the record without quietly overwriting it.
Report with confidence
Only reviewed, accepted information feeds the reporting position.
Flat 12, Hawley Court
Issues & HHSRS
Bathroom 2 — north wall
Investigate & treat damp / mould
Kitchen 1 — combustion
CO alarm missing — fit immediately
Kitchen 1 — worktop
Renew worktop run
One field approach. Many housing jobs.
Haven is starting with stock condition because understanding homes is the foundation for good asset management, compliance and investment planning. But the need is wider — capture the right information, keep evidence attached, review it properly, and report from a clear position.
Stock condition surveys
Capture property, room, component, condition, HHSRS observations, Decent Homes checks, photos, issues and notes on site.
Fire safety actions and inspections
Record fire safety checks, observations, actions and evidence against the right property, block or communal area.
Monthly housing inspections
Capture routine estate, block and communal checks in a consistent way, with clear evidence and follow-up actions.
Damp and mould visits
Record observations, severity, photos, actions and follow-up requirements in one place.
Before-and-after repairs evidence
Capture evidence before and after works, so teams can see what was reported, what was completed and what still needs attention.
Other inspection types
Haven can be shaped around different fieldwork processes without turning every change into a long system rebuild.
The work happens in stairwells, not spreadsheets
Surveys get captured where the property is — on a stair, in a cupboard, in a void with no signal. Everything stays on the device until it can sync, so a dropped connection never costs a visit.
See Haven working on site
We'll show how a survey or inspection is assigned, captured on site, synced safely, reviewed and turned into clear outputs your team can use.